Deputi Bidang Pelayanan Publik

Join the Provincial Government of Bangka Belitung as Deputi Bidang Pelayanan Publik and lead transformative public service initiatives. This high-impact role offers the opportunity to shape policies, enhance citizen engagement, and drive operational excellence in Pangkalpinang, a vibrant city with a growing population and dynamic public sector.

As Deputi Bidang Pelayanan Publik, you will be at the forefront of delivering exceptional public services. Your mission is to streamline processes, improve service delivery, and ensure that the public sector operates with the highest standards of efficiency and transparency. You will work closely with government agencies, community leaders, and stakeholders to create a more responsive and citizen-centric public administration.

In this role, you will utilize tools like SAP for enterprise resource planning, Salesforce for customer relationship management, and Microsoft Office Suite for daily operations. You will also have the chance to earn relevant certifications such as Certified Government Financial Manager (CGFM) or Project Management Professional (PMP).

📋 Tanggung Jawab Pekerjaan

• Lead the development and implementation of public service policies and programs.
• Oversee the day-to-day operations of the Pelayanan Publik department.
• Coordinate with various government agencies and community organizations to improve service delivery.
• Monitor and evaluate the performance of public services to identify areas for improvement.
• Ensure compliance with government regulations and best practices in public administration.
• Develop and maintain strategic partnerships with stakeholders to enhance citizen engagement.
• Manage a team of professionals and ensure they are equipped with the necessary tools and resources.
• Represent the Provincial Government in public forums and events.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Public Administration, Government, or a related field.
• Minimum of 10 years of experience in public service or a similar high-impact role.
• Strong understanding of government operations and policies.
• Excellent leadership and team management skills.
• Proven track record of successful project management and policy development.
• Familiarity with SAP, Salesforce, and Microsoft Office Suite.
• Ability to work well under pressure and meet tight deadlines.
• Strong communication and interpersonal skills.

🛠️ Keahlian

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